(The double-bracketed numbers refer to your specific information in the notification message, such as "Your Twilio code is 1238432") Appointment Reminders: "Your appointment is coming up on ".The Sandbox comes pre-configured with three templates for common use cases: (Check out our guide to WhatsApp notifications and templates.) Outside of this window, you must use templated messages to initiate outbound messaging with an end user. When an end user sends your business a message, it kicks off a 24-hour window during which you can send them freeform outbound messages. One of the constraints of WhatsApp messaging is the 24-hour session or window. To set up and use notification templates, you will need to register a Twilio Phone Number with WhatsApp. Instead, the Twilio Sandbox for WhatsApp comes with three pre-configured templates for testing purposes. You cannot use custom WhatsApp notification templates with the Twilio Sandbox. However, other users who share the same sandbox number won't receive your messages, only the ones who have opted in to your sandbox. The Sandbox is pre-provisioned with a Twilio phone number (+1-41) that is shared across all sandbox users. While you wait for your WhatsApp Business Profile to be connected with your Twilio phone number, it's a quick way to test out the functionality of the WhatsApp Business API with Twilio. The Twilio Sandbox for WhatsApp is a pre-configured environment available through the Twilio Console in which you can prototype sending outbound messages, replying to incoming messages, and configuring things like message delivery callbacks. With the Twilio Sandbox for WhatsApp, you can prototype with WhatsApp immediately, without waiting for your Twilio number to be approved for WhatsApp.įor more information about the onboarding process, read about connecting your WhatsApp Business Profile with your Twilio number. Looking for a step-by-step walkthrough to get started with the WhatsApp Business API with Twilio? Check out our Quickstart guide, which is available in multiple programming languages. The WhatsApp Business API with Twilio: Best Practices and FAQsĪdvanced Opt-Out Keywords with Messaging Services List of Corresponding Twilio and WhatsApp Error Codes Send and Receive Media Messages with the Twilio API for WhatsAppįormatting, location, and other features in WhatsApp messaging Key Concepts and Terms for the WhatsApp Business API with Twilio Send WhatsApp Notification Messages with Templates Sign up for a WhatsApp Sender with the Twilio Console Using WhatsApp Business Accounts with Twilio Get started with the Twilio Sandbox for WhatsAppĬonnect your Twilio Number to your WhatsApp Business Profile
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